Support channels and response times

Technical support for financial compliance

๐Ÿ“ž Phone

Priority assistance

Direct call to 0715071409, available Monday to Friday between 09:00 and 18:00. Average response time is under 15 minutes for critical reporting issues.

โœ‰๏ธ Email

Support ticket

Send a message to info@checktome.com. We respond within a maximum of 4 hours during business hours. All tickets are tracked internally and escalated to the audit team if necessary.

๐Ÿ“– FAQ

Frequently asked questions

Access our FAQ section for quick solutions to common issues related to module configuration, IFRS report generation, and integration with your existing ERP.

๐Ÿ’ฌ Live chat

Real-time consultancy

Live chat is active during office hours. A financial compliance specialist takes your request and provides step-by-step assistance for platform settings.

๐Ÿ“… Appointment

Dedicated session

For complex audit or compliance issues, you can schedule a 30-minute one-on-one session with our technical team. Availability is confirmed within 24 hours.

๐Ÿ“š Documentation

Guides and manuals

Our online library contains detailed guides for each platform module, including configuration examples and testing scenarios. Updates are published monthly.

Recommendations for your team

Tools and resources that complement your audit and compliance workflow.

Continuous Audit Platform

Automated monitoring of financial transactions and real-time detection of accounting anomalies.

View solution

Risk Assessment Module

Predictive analysis and dynamic scoring of operational risks, integrated with your existing ERP.

Learn more

IFRS Report Generator

Automation of financial documentation compliant with international and local standards.

Access module

Client Feedback

What CFOs Are Saying

Mara Balint

CFO, Omega Invest

โ€œWe reduced IFRS report generation time from three days to a few hours. The system automatically flagged three allocation discrepancies that we corrected before the external audit.โ€

Continuous Audit

Aurel Marginean

Compliance Manager, BCR Leasing

โ€œOur department's operational risk score dropped by 40% in the first two months. The algorithm identified seven high-exposure processes that standard reports missed.โ€

Operational Risks

Ioana Cristea

Chief Accountant, DentEstet Group

โ€œThe report generator saved us hours of manual work. The templates are exactly what we need for regulatory submissions, and legislative updates integrate without any manual intervention.โ€

IFRS Reports

Radu Popescu

Internal Auditor, Transilvania Construct

โ€œContinuous monitoring helped us detect a processing error in real time, before it affected the monthly trial balance. The dashboard is clear, and alerts reach exactly the right people.โ€

Continuous Audit

Elena Dumitrescu

CFO, MedLife Solutions

โ€œWe implemented the risk assessment module and reduced operational exposure by 35% in the first quarter. The automated recommendations are precise and easy to apply.โ€

Operational Risks

Andrei Moldovan

CFO, Agroland Holding

โ€œIFRS-compliant reports are ready in minutes; we no longer waste days on manual adjustments. We passed two external audits with zero findings.โ€

IFRS Reports

Cookie settings

We use cookies for the stable functioning of the site, preserving basic choices and understanding which pages are useful. You can accept, reject or check the settings before continuing.

RO EN